In case you missed it, here's the video:
In PR class, we talked about how the school might have been well-advised to reach out to parents the very day the dance happened, even before being “caught” by the YouTube video, to explain that two staff members had made a very poor decision, to underline its commitment to providing a safe, comfortable and appropriate learning environment for their children, and to promise to deal with the teachers involved.
The foundation of good PR is a healthy relationship based on openness and mutual respect. Given this case, we discussed how one of the school's most important audiences, the parents of its students, might have appreciated the administration's proactive admission of the incident. Between the lines, such an act would have said "keeping our relationship with you healthy means more to us than the possibility of avoiding public embarrassment."
That doesn't mean parents would be happy to hear the news, and it doesn't mean parents would be any less outraged. But they would at least know that if something bad happened in their child's school, the school would have the integrity to come forward and let them know about it.
Yesterday, the Winnipeg Free Press reports, "school board chairwoman Jackie Sneesby refused to rule out punishment for the students" who posted videos of the incident to YouTube, since the school board has rules against the use of cellphone video cameras in school.
Sometimes, the rules should take a back seat.
Don’t get me wrong: I’m big on rules. I like making them, I’m more comfortable following them. I think they create order out of chaos; and I think that environments in which (reasonable) rules are followed can be more productive than those in which they aren’t.
But.
This story hasn't shown The Winnipeg School Division in its best light.
1. It hired teachers who exhibit this kind of judgment in the first place, and put them in a position to set an example for Winnipeg teenagers.
2. It hosts the kind of high school environment in which at least some people feel this kind of dance might be acceptable.
3. It hosts the kind of high school environment in which this kind of dance can play out without any other responsible adult intervening.
4. It remains unclear what repercussions the teachers involved will face, beyond "suspension with pay."
Given all that, I’d advise The Winnipeg School Division to let this cellphone infraction go – and to clearly say so if anyone should ask. Yes, rules are important – but one of their key audiences, the public whose children they’re employed to educate, may legitimately feel that had these students not broken the cellphone rule, the teachers involved (and school administration) mightn’t have had to answer for the behaviour. And accordingly, that this sort of thing might have been allowed to happen again.
Today's Free Press story drew a number of comments from readers who felt the students should be punished because they posted the video to YouTube rather than taking it to the principal or the school board. Personally, I wouldn't expect high school students to understand the bureaucracy of the educational system; I think it entirely possible that from their perspective, the show was sanctioned by the administration since some of its "officials" (i.e. their teachers) attended, witnessed the incident, and didn't stop it. If that's the case, I couldn't blame them for thinking it was fair game for public consumption.
Opening the lines of communication with students could help with that, too. If school administration told them unequivocally that its door is always open in case of student concerns, it might find itself better-equipped to address future issues before they become PR nightmares.
Sometimes, the rules should take a back seat.
Don’t get me wrong: I’m big on rules. I like making them, I’m more comfortable following them. I think they create order out of chaos; and I think that environments in which (reasonable) rules are followed can be more productive than those in which they aren’t.
But.
This story hasn't shown The Winnipeg School Division in its best light.
1. It hired teachers who exhibit this kind of judgment in the first place, and put them in a position to set an example for Winnipeg teenagers.
2. It hosts the kind of high school environment in which at least some people feel this kind of dance might be acceptable.
3. It hosts the kind of high school environment in which this kind of dance can play out without any other responsible adult intervening.
4. It remains unclear what repercussions the teachers involved will face, beyond "suspension with pay."
Given all that, I’d advise The Winnipeg School Division to let this cellphone infraction go – and to clearly say so if anyone should ask. Yes, rules are important – but one of their key audiences, the public whose children they’re employed to educate, may legitimately feel that had these students not broken the cellphone rule, the teachers involved (and school administration) mightn’t have had to answer for the behaviour. And accordingly, that this sort of thing might have been allowed to happen again.
So, just ignore a blatantly broken rule?
Of course not. But there are many ways the school's administration could address the issue with students that wouldn't involve punishment for the "offenders," while making it clear that the rules exist for a good reason and will be enforced in all but extraordinary circumstances.
Today's Free Press story drew a number of comments from readers who felt the students should be punished because they posted the video to YouTube rather than taking it to the principal or the school board. Personally, I wouldn't expect high school students to understand the bureaucracy of the educational system; I think it entirely possible that from their perspective, the show was sanctioned by the administration since some of its "officials" (i.e. their teachers) attended, witnessed the incident, and didn't stop it. If that's the case, I couldn't blame them for thinking it was fair game for public consumption.
Opening the lines of communication with students could help with that, too. If school administration told them unequivocally that its door is always open in case of student concerns, it might find itself better-equipped to address future issues before they become PR nightmares.
Whistleblower or attention-seeker?
Today's story in the Free Press also bears a number of reader comments taking issue with the characterization of the students who posted videos to YouTube as whistleblowers, painting them instead as attention-seekers whose objective wasn't to expose wrongdoing at all.
Maybe they're right, maybe not... but it doesn't matter. The effect of the students' action was to bring attention to bad behaviour that hadn't otherwise gotten out. To punish them now could seem like retaliation for the public embarrassment, the blame for which rests squarely on the shoulders of the school no matter how you slice it.
If a whistleblower breaks the rules in exposing wrongdoing, an organization committed to the best interests of its audiences shouldn't concern itself with ensuring a price is paid for the broken rule.
Even if the whistleblower's motivation wasn't to blow the whistle, the correct answer is "thank you."
